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Smith, Marianne - Creative Resource Seminars

Registered Consultant

Qualification Summary

Twelve years of progressive professional and managerial responsibilities in design development and support of training and services for technical and non-technical professionals.

Specialize in expowerment, personal mastery, shared vision, strategic and project planning, and team facilitation.

Excellent interpersonal, communcation and facilitation skills.

Designed and delivered seminars and executive retreats on creating results, leadership, motivation, goal setting, management skills, customer service, presentation skills, team building and strategic planning.

Certified instructor for Innovation Associates "Technologies for Creating Curriculum."

Designed, created and assisted in staffing training department.

Created innovative training programs using video, CBT and leader-led format for new employees as well as existing staff resulting in improved job performance and morale.

Designed and implemented numerous service oriented programs for a client base of over 300, resulting in improved customer relations. These included user newsletter and group meetings, internal newsletter, phone hot-line and customer appreciation program.

Employment Experience

Creative Resource Seminars, Houston, Texas - President (1992-pr)

Landmark Graphics, Houston, Texas - Corporate Training Coordinator (1985-92)

Champlin Petroleum, Houston, Texas - Geophysical Technician (1981-85)

Education/Membership

Post Graduate work - University of Houston, Houston, Texas (1982-84)

B.S. in Biology - University of Texas, Austin, Texas (1981)

ASTD - '92 Region 7 Conference volunteer, 93-94 Torchbearer columnist; DataSet - `92 V. Pres. of Programs, `92 Conference and Expo Marketing Committee Chairman, '94 V. Pres. of Publications; Greater Heights Chamber of Commerce - `93-94 Business Advancement Committee, Membership Ambassador